IPv6 Enabled
Your location: Home > E-Banking > Telephone Bank > Business Introduction

Telephone Bank

Business Introduction

Personal service hotline: 95568

Service time: 7 * 24 hours

Service content: Personal debit card customer business consultation and account inquiry, electronic banking business consultation, VIP value-added service consultation and appointment, complaint acceptance, etc


Corporate service hotline: 400 68 95568   

Service hours: 8:00-18:00 on weekdays (excluding national statutory holidays)

Service content: Corporate customer business consultation, account inquiry, electronic banking business consultation, complaint acceptance, etc


Small and micro enterprise service hotline: 400 86 95568

Service hours: Monday to Saturday (excluding national statutory holidays) 8:00-18:00

Service content: Small and micro  enterprise business consultation, loan consultation, financing consultation, cash register consultation, complaint acceptance, etc


Credit card service hotline: 400 66 95568

Service time: 7 * 24 hours

Service content: Credit card customer card consultation and business acceptance, etc


Direct Banking Service Hotline: 10100123

Service time: 7 * 24 hours

Service content: Direct banking customer business consultation and acceptance, etc.


Investor Relations Phone: (8610) 58560975 (Beijing)


                  (8610) 58560824 (Beijing)

Email: cmbc@cmbc.com.cn

Service hours: 9:00-17:00 on weekdays (excluding national statutory holidays)

Service content: Consultation on investor relations issues.

© Copyright CHINA MINSHENG BANK