Notice for Use

Debit Card - an easily accessible financing assistant
CMBC UnionPay Debit Card serves as a financial instrument of payment and settlement for saving deposit, consumption, transfer and bill collection.

1. Application
If one wants to get the card immediately without his name printed, first, the application form shall be filled for the transaction along with the ID card, then input his transaction password and password for query(twice for each one). So the CMBC UnionPay Debit Card can be available with a certain sum of deposit required. If one wants his name printed on the card, the application form shall also be filled for the transaction along with the ID card, and then get a certification of taking card, by which he can get his card three working days later and make deposit.
Characteristics: no guarantee, no caution money, the main card without opening charge and annual charge.

2. Deposit
Customers make deposit in our local branch offices with cash and ID, then sign on the deposit receipt to confirm the card number, type of currency and the amount. If he happens to forget to take the card, he can deposit according to his card number. CMBC ATMs can offer the self-service deposit.

3. Withdrawal
Customers can make withdrawal in our local branch offices by handing in his card, and then type the transaction password, so he can withdraw after his password is verified with signing in the withdrawal receipt to confirm the card number, type of currency and amount. Moreover, he can make withdrawal at the ATM.

4. Inquiry
Customers can inquire the balance of the settlement account via ATM, and inquire the balance and the transaction details in customer service system (95568), self-inquiring terminal system and online banking system.

5. Loss claim
If customers have lost their card, he can firstly give oral report through customer service system (95568) or online banking system. Then he can come to the nearest local branch office to officially report the lost. The bank can withdraw the report of loss or issue a new card depends on customers’ requests. The charge of official report of a lost is RMB10 yuan.

6. Mending the Magnetic Stripe of Card   
If your card is demagnetized and cannot be read, you can go to the nearest branch office to mend the magnetic stripe. you will be required to fill in a special business form and hand in the card, and your valid ID card as well. The transaction password is needed in this procedure.

7. Card-changing
If the CMBC Bank Union Debit Card is physically damaged or the VIP card is out of valid, or others causes to unable to use the card, customer can come to the bank which originally issued this card to change a new one. It is required to fill in the sheet of special business and hand in the old card and his valid ID card.

8. Passcode
(1) Usage of the passcode　In order to keep the safety of money, there are two passcodes: transaction passcode and inquiring passcode. The former is used for deposit or withdrawal at the bank, or in ATM or banding machines, inquiring terminals and POS while the latter is used when customer logs in the online banking or operates in the customer service system 95568. The two passwords should be different in order to strengthen the security.
(2) Report of passcode loss
If the passcode is lost, customer shall report the loss in the branch offices located in the same city with the bank which originally issued this card. It is required to fill in the sheet of special business and hand in the old card and his valid ID card. After three working days, he can get the sealed password
(3) Amendment of passcode
The transaction passcode can be changed at any branch office of our bank, ATM, ADM, inquiring terminal and online bank system. Moreover, the inquiring passcode can be changed in service department, inquiring terminal and online banking and 95568 telephone services.

9. Cancellation
Customer can come to the bank which originally issued this card to cancel the card with filling the sheet of “Special Business”, valid ID and CMBC UnionPay Debit Card is needed. The charge of cancellation is 10 Yuan.

10. Auxiliary Card
The holder of CMBC UnionPay Debit Card (Personal) may apply two auxiliary cards and specify the level of the card to be applied. A-level Auxiliary card may be used to use all money in the mater card but can not be used to cancel an account which is settled in CNY; B-level supplementary card may only be used to use CNY savings in the master card. The amount can be used in the supplementary card is authorized through its master card.
All money used through supplementary card will be debited against its master card account. The holder of a master card may set and change the level of the supplementary card as well as the money can be used through it. A holder of a master card may apply a supplementary card by submitting ID cards of himself/herself and the holder of the supplementary card and going through procedures the same as that of a master card. Charge for a supplementary card is 10 Yuan.

11. Business Card
There are two types of CMBC Union Debit Cards, personal card and business card. A company may apply as many business cards as it required if necessary. The amount can be used in a business card account is specified by the company and can be changed. Money used through all the business cards of a company is from the deposit account of the business cards opened in our bank. A company may apply a business card by filling “The application of CMBC Union Debit Card” and submitting the copies of its business license and relevant documents proving the account opened. A business card can only be used for purchase and settlement of transfer but can’t be used for cash deposit and withdrawal.